Martin & Servera will provide goods and services that meet our customers' requirements and expectations for the right quality, high food safety and low environmental impact.
Important aspects of quality for Martin & Servera's customers are reliable deliveries (the right product to the right customer at the right time), product availability, packing of load carriers, product knowledge, customer treatment and accessibility (telephone, website).
Martin & Servera shall take measures that will reduce negative impact on the environment, particularly the environmental impact due to transportation issues. This applies to our own transport services as well as purchased transport services. The measures include vehicles, drivers and journeys.
Other significant environmental aspects are energy consumption in buildings, waste and shrinkage.
This work will occur throughout the business, technically and at the levels required by law. Together with our customers, shareholders, employees and suppliers, we shall promote active environmental and quality management procedures.
Through continuous improvement we will maintain a position at the forefront of our role as a wholesaler for restaurant and commercial kitchen industry.